A second device and the device limit

How to connect one more device and what the message about exceeding the limit means

Updated November 12, 2026

How the limit is counted

One paid plan covers one device. Two plans give you two devices, three plans give you three. Countries do not affect the limit: all of them are available in every subscription.

A device takes up a slot in the limit when you add the subscription to the app on it. The slot stays taken even if you stop using the VPN on that device.

How to connect one more device

  1. Get one more plan in the bot.
  2. Open the subscription link on the new device. It is in the bot under the "My keys" button.
  3. Install the app and tap "Add subscription".

One link works for all your devices. You do not need a new one.

If the app says the limit is exceeded

This happens after you change phones or reinstall the app: the old device still takes up a slot.

Message support and tell us which devices you use now. We will free up the extra slots. It usually takes a minute.

Browser extension

The extension has its own count: two browsers for each paid plan. Devices from the apps are not part of this count.