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QuantVPN guides

How to set up the VPN on each device and what to do in common situations. If the answer is not here, message support

Getting started

Where to start

First connection

From starting the bot to a working VPN. Six steps, usually a couple of minutes

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By device

iPhone and iPad

VPN on iPhone and iPad

How to set up QuantVPN on an iPhone and what to do if the app is not in the Russian App Store

Open guide Android

VPN on Android

Setting up QuantVPN on an Android phone or tablet with the Happ app

Open guide Windows

VPN on Windows

Setting up QuantVPN on a Windows computer and fixing common problems with administrator rights

Open guide macOS

VPN on macOS

Setting up QuantVPN on a Mac with the FlClashX or Happ app

Open guide TV and router

TV and router

What works on Android TV and Apple TV, and what a router setup depends on

Open guide Firefox and Edge

Browser extension

How to install the extension, sign in with a code from the bot and set up smart mode

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Settings and payment

Devices

Second device and the limit

How to connect one more device and what the message about exceeding the limit means

Open guide Setup

Banks and Russian sites

Why Russian services work without turning the VPN off, and what to check if a bank asks you to turn it off

Open guide Payment

Payment, renewal and refunds

How to pay for a subscription in the bot, renew it and get a refund

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If something does not work

Troubleshooting

VPN not connecting

Seven checks in order. Most cases are solved by the first three

Open guide